You can request deletion of your account directly through the application or, if you can no longer access it, through the channel indicated on this page. Deletion concerns your InLoco account and the data associated with it, but does not delete your Google account.
Deleting your account directly from the app
If you can access InLoco, you can request deletion of your account from the Profile section by using the Delete account function.
Before proceeding, the application asks for explicit confirmation. After confirmation, InLoco sends the deletion request and starts the procedure for removing the account and associated data.
What happens after confirmation
When the request is accepted, InLoco removes the local data associated with the account from the application, clears local profile information and related preferences, and signs the user out.
Deletion of remote data then continues through the services used by InLoco. Some operations may require a short period of time before they are completed.
During this period, access to the application with the account concerned may be temporarily blocked.
Data affected by deletion
The procedure concerns the InLoco account and the data associated with it, including, where present:
- saved places;
- saved parking locations;
- photographs associated with places;
- titles, categories, subcategories and notes;
- geographic coordinates and addresses associated with places;
- InLoco profile information and preferences;
- cloud data linked to the account.
Before you confirm
Once confirmed, a deletion request cannot be cancelled. At the end of the procedure, content associated with the account will no longer be accessible.
InLoco does not currently provide a function for exporting or downloading a complete copy of place records and photographs before deletion.
Google account
Deleting your InLoco account does not delete or modify your Google account.
The procedure concerns only the account used within InLoco and the data associated with it in the application's services.
Request by email
If you cannot access the app, if you have uninstalled it, or if the account deletion function is not available on your device, you can send a request to:
Privacy email: privacy@inlocoapp.com
In your request, you should specify the Google account email address used to sign in to InLoco.
Before proceeding with the deletion, InLoco will verify that the specified email address corresponds to a registered account and will send a confirmation request directly to that email address.
The deletion procedure will begin only after explicit confirmation has been received from the email account associated with the InLoco account.
If no confirmation is received, or if the request cannot be verified, the account and the associated data will not be deleted.
Processing times
Requests are handled without undue delay, subject to any necessary security checks and the completion of the technical operations required by the services used by InLoco.
Where the request is submitted directly through the app, local data cleanup and sign-out are started immediately after the request is accepted, while some remote operations may take longer.
Further information
For more information about the processing of personal data, retention periods and user rights, please consult the InLoco Privacy Policy.